Last updated: January 2025
This Privacy Policy describes how Oslo Museum Guide ("we", "us", "our") collects, uses, and protects information when you visit our website at oslomuseum.com (the "Site").
1. Information We Collect
Information You Provide
We collect information you voluntarily provide, including:
- Name and email address when you use our contact form
- Content of messages you send us
- Email address if you subscribe to our newsletter
Information Collected Automatically
When you visit our Site, we automatically collect certain technical information, including:
- IP address (anonymised where possible)
- Browser type and version
- Device type and operating system
- Pages visited and time spent on pages
- Referring website
- Date and time of visits
This information is collected through cookies and similar tracking technologies. See our Cookie Policy for full details.
2. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and contact form submissions
- Send newsletters if you have subscribed (you can unsubscribe at any time)
- Analyse website traffic and improve our content
- Display personalised advertising (via third-party ad networks, with your consent)
- Track affiliate link clicks for commission purposes
- Comply with legal obligations
3. Legal Basis for Processing (GDPR)
For visitors from the European Economic Area (EEA), we process personal data on the following legal bases:
- Consent — for analytics cookies and personalised advertising
- Legitimate interests — for website security and basic traffic analytics
- Contract performance — for processing newsletter subscriptions
- Legal obligation — where required by applicable law
4. Third-Party Services
Our Site uses the following third-party services that may collect data:
- Google Analytics — website traffic analysis (with IP anonymisation). Google Privacy Policy
- Google AdSense / Ad Manager — display advertising. Google Privacy Policy
- GetYourGuide, Viator, Tiqets, Booking.com — affiliate platforms. Click-tracking when you use our affiliate links.
5. Data Sharing
We do not sell your personal data to third parties. We may share data with:
- Third-party analytics and advertising services (as described above)
- Legal authorities if required by law
- Service providers who process data on our behalf (under data processing agreements)
6. Data Retention
We retain personal data for as long as necessary to fulfil the purposes described in this policy, or as required by law. Contact form data is deleted after 12 months unless ongoing correspondence requires retention.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to access the data we hold about you
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent at any time
To exercise any of these rights, please contact us.
8. Cookies
We use cookies for analytics, personalised advertising, and site functionality. For full details, including how to manage cookie preferences, see our Cookie Policy.
9. Children's Privacy
Our Site is not directed at children under 13. We do not knowingly collect personal data from children under 13. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of the Site after changes constitutes acceptance of the updated policy.
11. Contact
If you have questions about this Privacy Policy or our data practices, please contact us.